helpful hints

Im an absolute beginner and Im writing this review in order to suggest some things I would find helpful in order to use this app successfully. I think for the experts who create these apps its hard to get into beginners mind and understand that we can really get frustrated and give up. Heres an example: The first couple of times I used the app to make a black and white photo from a colour one, so an object within the photo could be in colour while the rest of the photo was black and white I failed. It was likely me thrashing about and pushing the wrong button (save or apply) that caused my Mac to crash (twice). I emailed for help and the techs got back to me right away but they asked for info on this Mac that I couldnt find. I didnt use the program again for a few weeks but today I gave it another try. I created a beautiful pink bleeding heart (thats a flower) in the midst of a black and white photo. A few times I had to redo the erasing in areas I had already covered, I dont know how that happened. I finished and emailed the photo to myself successfully. I also saved it but Im not sure I can find it.
Suggestions:
Have the program say where its saving to.
Have a manual on line with simple step by step instructions ie: when do I press the apply button? (I think I dont do it after working on the photo because thats when it crashes the Mac.) Yes I have looked at one on line help site which was somewhat helpful.
Have phone support please.
Give us an option to work through some of the effects program with one of your photos in a call and response type of learning environment.
After an initial time of frustration (absolute beginner remember) Ive had a success experience so I may now be using the program more often.
Its an exciting program with lots of effects I can hardly wait to be able to use it.

KarenYvonne about FX Photo Studio Pro, v2.7